Presales

By presales we describe all activities performed before a purchase order is issued. This may be viewed either from a partner or from a customer perspective. We are able to provide support for both cases.

At the convenience of our customers we may

• perform a requirement definition (this may include technical, installation, furniture and provision requirements)
• work out a general solution concept with respect to given architecture
• develop functional and technical specifications
• provision a technical proposal document for a budgetary RFP process
• define an integration survey for potential partners
• aid in the evaluation of the answers
• provide critical reviews to save cost in the future
• actively participate in the entire presales phase and beyond

For our partners we may

• provide support in finding and presenting an approach valuable for their customers
• carry out a requirement assessment
• perform a requirement definition (this may include technical, installation, furniture and provision requirements)
• gather and define prerequisite information for an offer
• work out a general solution concept with respect to a given architecture
• develop functional and technical specifications
• aid in answering surveys, questionnaires, bid requests and technical proposals

Our aim is to share our expertise in IT, telephony and communication with our partners and customers. We believe in teams, which combine knowledge and resources to create the best solution.