Two
PCs running client and administration interface of the Avaya Interaction
Center (AIC) solution. These photos were taken during product assessment.
A
farm of Sun E250 servers typically used in large call centre configurations
Avaya
R300 - the remote office concentrator, interconnected with a Definity
Server R9 or above using Voice over IP technology. We've installed
and tested this unit during 2001. On the right: Callmaster IV Telephony
Set connected to the Avaya R300.
Two
IP phones from Avaya. These phones were part of a Voice over IP trial
with a Definity Server R9.5. We reviewed voice quality as well as
network aspects. Each phone terminates two CAT5 cables, as it is plugged
between workstation and wall plug.